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From the Message Log window, you can select incoming action messages for additional processing. For example, the action message may indicate that you are the next reviewer for a specific work order. By selecting an action message for additional processing, you open the Work Order Status Change & Approval window for the work order that requires reviewing.
To Process an Action Message:
1. |
Highlight one or more action messages in the Message Log window. |
Note: The Extended Description icon appears empty when there is no stored description. It appears with text if information has already been entered.
2. |
Click the GoTo button and select Work Order Status Change & Approval. |
3. |
Complete the action required by the message. |
Note: If you need to process multiple messages, click the Next button and repeat step 3.
4. |
Click OK. |