Processing Action Messages

From the Message Log window, you can select incoming action messages for additional processing. For example, the action message may indicate that you are the next reviewer for a specific work order. By selecting an action message for additional processing, you open the Work Order Status Change & Approval window for the work order that requires reviewing.

To Process an Action Message:

1.

Highlight one or more action messages in the Message Log window.

Note: The Extended Description icon appears empty when there is no stored description. It appears with text if information has already been entered.

2.

Click the GoTo button and select Work Order Status Change & Approval.

3.

Complete the action required by the message.

Note: If you need to process multiple messages, click the Next button and repeat step 3.

4.

Click OK.